oFlow Description

oFlow.io connects your Amazon customers to your help desk, easing the pain associated with common tasks such as finding orders, tracking parcels, and processing refunds. A customizable help desk app lets you view your customers' order history directly in the sidebar with added features such as tracking updates & marketplace links. Click through to the main oFlow.io site and view full order details and customer notes, an instant search tool, mobile friendly sales dashboard and more.

oFlow Features

• See customers order information directly in your help desk
• Currently supports Helpscout, Front, Freshdesk & Zendesk
• Provides fast searching across all of your order sources; especially useful for phone support teams.
• Integrates with tracking services to give your customer support team quick access to order shipping status.

oFlow Functionality

oFlow Pricing

Who should use oFlow

Anyone who is providing daily support to customers via a help desk with orders from multiple sources.