FeedbackExpress Description

FeedbackExpress makes it radically easy to request seller feedback and product reviews through Buyer-Seller Messaging. 

With FeedbackExpress you'll be able to:

• Get alerts to your phone or inbox for negative ratings to allow you to react quickly and resolve customer issues as soon as possible.
• Request seller feedback and product reviews in English, French, Spanish, German and Italian—with professionally written templates that are proven to work.
• Instantly translate feedback in the buyer's language to yours to quickly understand what buyers are saying.
• Build your brand and Amazon reputation.
• Be proactive and automatically get in touch at the right time so customers know you're there to help.
• Stay within Amazon's guidelines and best practices.

FeedbackExpress Features

• Automatically send the right message to the right customer at the right time with advanced timing filters.
• Get notifications directly to your phone so you can respond quickly.
• Use professionally written customizable templates that are proven to work and engage with buyers.
• Communicate in your buyer’s language with templates in English, French, German, Spanish and Italian.
• See email open and engagement rates with extensive analytics.
• Automate your feedback management in one place.

FeedbackExpress Functionality

FeedbackExpress Pricing

Who should use FeedbackExpress

• Amazon sellers who want to increase the quantity and quality of their seller feedback and product reviews.
• Sellers who want to improve their buyer/seller messaging and develop customer loyalty.
• The software is used by FBA, MFN, Seller-Fulfilled Prime and private label sellers.