Memaila Description

Memaila gives your team the convenience and flexibility to respond to customer support issues from their personal email accounts and from any devices, organizations of all shapes and sizes can be instantly empowered with a faster, and far more efficient, customer response rate. 

Buyer messages are sent to a shared team mailbox so that anyone on the team can respond and it is tracked which threads are still open and need a response. Also, information about the buyer is displayed alongside their message so that you can quickly see their related purchase.

Memaila also has advanced autoresponder capability to support multiple auto response messages as well as applying filters to assign messages to specific team members.

Memaila Features

• Tracks which messages have been answered and which messages still need a response.
• Displays buyer order information alongside their message
• Tagging and advanced searching of emails
• Filters to assign messages to specific users
• Advanced autoresponder capability

Memaila Functionality

Memaila Pricing

Who should use Memaila

Any company with multiple people handling buyer messages can benefit from this app. It will enable multiple individuals on your team to receive Amazon buyer messages on their iPhone, Outlook or whatever email app they use and to respond directly from that device. Each time a team member responds to a message, it notifies the other team members that the thread is closed, keeping them up to date.