Jay Group | Order Fulfillment Description

Industry Leading eCommerce Fulfillment Center

Jay Group understands the importance of a conversation. As a family-owned and operated logistics firm since 1965, Jay Group has built its reputation on personal service. You’ll work directly with our experienced executive team while being supported by an seasoned account manager and a dedicated fulfillment team. Jay Group is committed to delivering the best customer experience to your consumers. No matter what your volume, every order goes out quickly and error free.

Leading Edge Fulfillment Technology

Jay Group uses the same technology found at the world’s largest 3PL centers to provide easy integrations, accurate executions across inventory, labor, and space, automated compliance with regulations and standards, and superior fulfillment results including on-time shipping and best-in-class inventory accuracy rates. Orders from your eCommerce site are delivered to your customer’s hands seamlessly.

Jay Group’s Business Intelligence Client Access Portal provides transparency to all fulfillment activities from inventory levels to order level detail such as tracking and freight costs. Quick and easy integrations with most major eCommerce shopping carts are supported by Jay Group’s experienced IT team, and our platform's open APIs allow you to visual data no matter the source.

FDA Registered and HAZMAT Certified Facilities

Fulfillment and contract packaging services are performed in FDA registered and climate controlled facilities. In addition, Jay Group has extensive experience safely storing, handling, packaging, and shipping HAZMAT products like lithium ion batteries and aerosols like those found in cosmetics and hair care products. 

HAZMAT Certifications: 49 CFR, IATA, IMDG, and up to and including class 1 & 2 medical devices.

Returns Processing & Reverse Logistics

Jay Group’s commitment to providing exceptional customer experience does not end when the product is delivered! Online merchants know that returns and reverse logistics are a natural part of operating an eCommerce business.  They also understand that a product return is an opportunity to take a lost sale and turn it into an exceptional customer experience.  Jay Group will customize a returns processing service plan to support your site’s return policy.

Specialty Packaging Solutions

Jay Group also offers value-add and specialty packaging services so clients can customize their customer’s experience down to the packing slip and shipping container. Additional specialty packaging services include packaging optimization, kitting, collation, club pack, retail displays, labeling and over-labeling, packaging and carton insertion, gift wrapping, product inspections, and more!

Jay Group | Order Fulfillment Features

• eCommerce Order Fulfillment:  Our comprehensive services combine fulfillment, specialty packaging, and integrated support services. The result? Effective and cost-efficient shipping solutions that exceed your operational and customer service goals. 
• 99.9% Shipping Accuracy Rates: You may loose sleep. Just not over a package. Our world-class shipping accuracy rates make sure your package gets from here to there on time.
• Offer Two Day Shipping: Our warehouses are strategically located to reach major cities within days, so your customers get the fast, reliable service they want.
• Best-in-Class Freight Rates: Lower your shipping costs; not your expectations. Our established carrier network and negotiated freight rates allow us to reduce your transportation costs and your shipments speed
• Seamless Integrations: We integrate with eCommerce platforms, marketplaces, and technology providers to streamline your data and enhance your customers’ experience.

Jay Group | Order Fulfillment Functionality

Jay Group | Order Fulfillment Pricing

Who should use Jay Group | Order Fulfillment

If your business is ready to outsource fulfillment, Jay Group is your best choice. With simple, fast, cost-effective order fulfillment, Jay Group lets you focus on creating and selling great products. We'll handle the rest.