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Ability Order Communicator Introduction

Ability Order Communicator Description

 Ability OMS Fulfillment provides an automated XML-based integration with the Amazon Marketplace Web Services (MWS) system. This allows for orders that are placed on the Amazon e-commerce website to be downloaded into the Ability OMS system for processing and fulfillment using their Orders API. This includes options to handle both non-fulfilled by Amazon orders where the merchant ships the product (non-FBA) as well as fulfilled by Amazon orders where Amazon performs the product shipment based on inventory sent to their warehouses (FBA).  The Amazon Communicator is a Windows Forms based application that is designed to run perpetually and handles all the necessary components required when exchanging order data with Amazon. User definable options exist to control how orders are downloaded into OMS in regards to assigning a company division and order channel to the newly created orders as well as allowing date range specification in order to pull data from Amazon. The communication processing results are displayed on screen, however, user configurable options exist to route these results to both a log file and/or to a given email address. This information provides key insight in terms of addressing errors and auditing of what events took place.
Once non-FBA orders are fulfilled in OMS, then updates are sent back using an Amazon MWS feed submission mechanism which contains all the shipment tracking ids, line item adjustments, cancellations, and refunds for customer billing purposes. Upon successful sending of this information back to Amazon, these feeds are then followed up on by the Communicator to determine their processing status. It queries the submissions and subsequently updates the individual orders and ship-to's in that batch based on the returned results. This allows for tracking to be done on an order by order basis. 

Ability Order Communicator Features

  • Downloads orders from Amazon website
  • Sends orders updates to Amazon which contains all the shipment tracking id's, line item adjustments, cancellations and refunds for customer billing purpose.
  • Subsequent updates of individual orders and ship-to's  on the returned results which allows for tracking to be done on an order by order basis 
  • Results of the Communicator are analyzed on a routine basis in order to insure that customers are receiving their products, the merchant is getting paid for the transactions, and that nothing jeopardizes the merchant's good standing as a seller on Amazon.

Ability Order Communicator Functionality

  • Inventory and Order Management
  • Ability Order Communicator Pricing

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    Who should use Ability Order Communicator

    • Ecommerce clients
    • B2B 
    • B2C


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